Compare
How PartsDue compares.
An honest side-by-side with the tools appliance shops use most. Where another tool does something we don’t, it says so.
Three years of software
What a small shop pays.
Advertised yearly-billing prices, November 2026, assumed unchanged over three years. Workiz, ServiceWorks and ServiceTitan quote prices individually. Hosting, card fees and add-ons are extra with every option, and each product does different things.
Feature by feature
Side by side.
| Feature | PartsDue | Jobber | Housecall Pro | Workiz | RepairBuddy |
|---|---|---|---|---|---|
| Price | $249 once, then $79 a year for updates if you want them | Connect $149 a month for 5 users, billed yearly | Essentials $149 a month for 5 users, billed yearly | Quote only | $249 lifetime, free updates listed |
| Per-user fees | None | $29 per extra user | Users limited by plan | Varies by plan | None |
| Contract | None | Month to month | Month to month | 12 months, auto-renews | None |
| Built for in-home appliance repair | Yes | General field service | General field service | General field service | Repair shops, including on-site repair |
| Model number and label photo at booking | Yes | Custom request forms with photo uploads | No | Not documented | Type, brand and model |
| Parts on order with return visit | Yes | No | No | Multi-day jobs, top plan | No |
| Back-orders, returns and cores | Yes | No | Limited | Purchase orders, back-orders and returns, Ultimate plan | Stock only |
| Estimates with options | Up to 3 | Beta | Yes | Top plan | No |
| Approve and pay deposit online | Yes | Yes | Yes | Yes | Not documented |
| Signature on the phone | Yes | Yes, in the mobile app | Yes | Not documented | Yes |
| Warranty claim tracking | Yes, third-party claims and receivables | No | No | Not documented | Customer warranty requests |
| Reminder and on-my-way messages | Email and text | Connect plan | Yes | Yes | Email, SMS add-on |
| Text messages | Yes, your own Twilio, replies saved to the job | Two-way texting on higher plans | Yes | Yes | Your own SMS gateway |
| QuickBooks | QuickBooks Online import files, no live sync | Yes, Connect plan | Yes | Yes | Not documented |
| Full data export with prices | Any time | Not documented | Yes, with invoice line items and payments | Missing prices (user report) | Not documented |
| Where your data lives | Your website | Their servers | Their servers | Their servers | Your website |
| Customer import | Yes, from any CSV | Yes | Yes | Yes | Yes |
| Stock inventory and purchase orders | Parts per job, no stock counts | Through integrations such as Ply | Add-on | Yes, Ultimate plan | Yes |
| Routing and technician GPS | No, schedule and map links | Higher plans | Yes | Yes | No |
From each company’s published pricing and help pages, and public reviews, checked November 2026. “Not documented” means we couldn’t confirm it, not that it is missing. Spotted something out of date? Tell us.
The closest alternative
PartsDue or RepairBuddy?
RepairBuddy
- 01
Also a WordPress plugin, also $249 lifetime
- 02
Broader repair shop workflows, including on-site repair
- 03
Customer data import, stock inventory and custom fields
- 04
SMS through integrations
- 05
Customer warranty requests
PartsDue
- 01
Built only for in-home appliance repair
- 02
Parts on order with back-orders, wrong parts, returns and cores
- 03
Return visits with “What happened?” on every visit
- 04
Third-party warranty claims with deadlines and money owed
- 05
Estimates with options, signature and parts deposit in one step
Same price. Choose on workflow: if your week is parts and second visits for appliances, PartsDue is built for exactly that.
Choose PartsDue if
- 01
You repair appliances in customers’ homes
- 02
Parts and return visits are a big part of your week
- 03
You do warranty work
- 04
You want to pay once and own your data
- 05
Your website runs on WordPress
Look elsewhere if
- 01
You need live two-way QuickBooks sync
- 02
You need routing, GPS or truck stock for a larger fleet
- 03
You submit high volumes of warranty claims through manufacturer portals
- 04
Your website isn’t on WordPress and you don’t want it to be