Features
Everything an appliance repair job needs.
All of it is in the $249 plugin. There are no add-ons to buy and no feature locked behind a bigger plan.
- 01
Booking
Customers book the right repair from your own website.
- ZIP check against the area you serve
- Appliance tiles, then common problems to tap
- Model number and a photo of the label, so the right part comes on the first trip
- Day and arrival window, with your own windows
- A confirmation email with a link to their status page
- Spam protection that doesn’t bother real customers
RefrigeratorNot coolingWRF555SDFZTue 8 – 11 AMZIP 78704 covered · label photo attached
- 02
Jobs and visits
As many visits as a job needs, and every one ends with an answer.
- The next step on top of every job, with the button to do it
- As many visits as the job needs: diagnosis, repair, follow-up
- “What happened?” when closing a visit: fixed, needs parts, declined, nobody home
- Customer sign-off on the phone
- Each job keeps its own service address and gate notes
- Appliance history: the same fridge is recognised next time
Fixed itNeeds partsDeclinedNobody homeNext step: order the defrost heater
- 03
Parts
Every part from needed to installed, with late parts handled for you.
- Needed, ordered, arrived, installed
- Back-orders with a new date and a delay email to the customer
- Wrong, damaged or faulty parts go on the returns list with the RMA, and a replacement is added
- Core charges tracked until returned
- Parts supplied by the warranty company marked as such
Drain pumpMarcone · W10276397Arrived
Defrost heaterEncompass · now Thu, Nov 12Late
Door gasketReliable Parts · due Mon, Nov 9Ordered
IgniterWrong part · RMA 55120Return
- 04
Estimates and invoices
Options customers understand, signed and paid on the spot.
- Up to three options on one estimate
- Approve and pay the parts deposit online in one step
- Customer approves here: they pick, type their name and sign on the tech’s phone
- Locked after approval, with Revise for a new version
- Invoices from the approved option, with deposits and the service call fee counted
- Card payments through your own Stripe account
Replace the defrost heater$169.77
Heater and door gasket$248.40
SignedHannah Scott$54.00 deposit paid
- 05
Warranty claims
Who pays, the deadline to file, and what each company still owes.
- Bill to the customer, a home warranty, the manufacturer or an extended warranty
- Dispatch, authorization and claim numbers
- Each company’s claim window, with days left to file
- Claim status from filed to paid, and what each company owes
- Copy claim details and a photo checklist for the claim
Choice Home WarrantyCHW-88213 · file within 6 days6 days
American Home ShieldAuthorized · owes $214.50Waiting
GE AppliancesClaim paid$188.60
- 06
Technicians
A phone view your techs will actually use in the field.
- My day with call, map and “on my way” emails
- Write the estimate on site and book the return visit (you can switch this off)
- Works with weak signal: changes wait on the phone and send later
- Photos are made smaller on the phone before they upload
- Part costs hidden from technicians
8 – 11 AM · Daniel MooreKitchenAid Dishwasher · not drainingOn my way
12 – 3 PM · Linda ParkLG Washer · won’t spinNext
- 07
Customers
Their own page, so they stop calling to ask where things are.
- A status page for every request, no password needed
- “What happens next” at every stage
- Their parts in plain words, with dates
- Estimates to approve and invoices to pay
- Reminder the day before, with a calendar file
- Text messages from your own number through Twilio, with replies saved on the job
Your repair · J-1031Waiting for parts
Your defrost heater is orderedIt arrives Thu, Nov 12. We call you that day to book the repair visit.
- 08
Your business
The numbers that matter to a repair shop, on one page.
- Collected, unpaid and overdue at a glance
- First-visit fix rate and average ticket
- Where jobs come from
- Download every table as a spreadsheet
- A setup guide that has you taking bookings in ten minutes
- Import your customer list from Housecall Pro, Jobber, Workiz or any CSV
- QuickBooks Online import files for customers and invoices
- Site health: backups, emails, reminders and updates checked, with plain fixes
- One-click automatic updates from the WordPress Plugins page
$6,730Collected
$1,780Unpaid
56%First-visit fix
$298Average ticket
Secure checkout by Stripe. Download right after payment. Full refund within 14 days.
Everything is in it.
- Every feature, unlimited technicians and office staff
- Booking, jobs, parts, estimates, invoices and warranty claims
- Card payments through your own Stripe account
- First year of updates, then $79 a year if you want it
- Keeps working if you don’t renew
- Your data stays in your WordPress database